How will I know that my order shipped?
When carrier tracking is available, a shipping confirmation with the tracking number is sent to the email used at checkout.
How long does order processing take?
Most in-stock orders are prepared within 1–3 business days. Delivery estimates and available shipping methods are shown at checkout. Carrier delays and transportation restrictions can affect final delivery timing.
Can I return an item?
Eligible unused and unopened items may be returned under our Return & Refund Policy. Some beauty, fragrance, personal-care, supplement, hygiene, and hazardous-material products cannot be returned after opening.
What should I do if an item arrives damaged or incorrect?
Contact contact@dskova.com promptly with your order number and clear photos of the item and packaging.
Are product colors and packaging always identical to the photos?
We work to keep listings accurate. Packaging can be updated by a manufacturer, and screen settings can affect color appearance. The product title, size, and specifications on the listing control.
How can I contact DSKOVA?
Email contact@dskova.com for product, order, shipping, return, or website assistance. Include your order number when applicable.